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Privacy policy

We explain what personal data we collect, how we use it, to whom we may disclose it and what rights you have.

1. General provisions

This Privacy Policy describes how SukurkMena collects, uses and protects your personal data.

Data controller

SukurkMena – Patryk Išoro, operating under individual activity certificate No. 1525499.

Contact details

labas@sukurkmena.lt

2. What data we collect

Contact details

  • full name;
  • phone number;
  • email address;
  • delivery address.

Order data

  • order information;
  • selected product specifications;
  • delivery information;
  • additional instructions.

Personalized content

  • uploaded photographs;
  • other submitted images;
  • comments or messages;
  • design preview data.
Payments are processed through third-party payment service providers such as Stripe. We do not store full payment card details on our servers.
We may collect information about which advertisement, campaign or link brought a visitor to the website. This may include UTM parameters, the advertising campaign name, source or channel.

3. How we use your data

To accept and process orders
To create personalized products
To process payments
To prepare and hand over shipments
To contact you about an order
To fulfil accounting and legal obligations
To improve the website
To ensure security
Your uploaded photographs are used only to create the personalized product and fulfil the order, unless you explicitly consent to their use for other purposes.

4. With whom we may share data

Recipient
Purpose
Payment service providers
To process payments, for example through Stripe.
Delivery service providers
To prepare, dispatch and deliver the shipment.
Accounting or legal service providers
For accounting, legal compliance and dispute resolution purposes.
Public authorities
Where required by law.
We do not sell your personal data.

5. Uploaded photographs and personalized content

If you upload a photograph or another image to create a personalized product, you confirm that you have the right to use the image and provide it to us.

We do not use your personal photographs for advertising, on social media or in public communications without your explicit consent.

6. Cookies

The website may use cookies to ensure that it functions properly, retain cart information, analyze traffic and improve the user experience.

Essential cookies
Analytics cookies
Functional cookies
You can manage cookies in your browser settings.

7. Data security and retention

Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure.

Retention period

We retain data for as long as necessary to fulfil orders, provide customer service, maintain accounts, comply with legal obligations and resolve disputes.

Uploaded photographs and order-related files may be retained for the limited period needed to create the product, fulfil the order and resolve possible issues.

8. Your rights

Obtain information about the data being processed
Request correction of inaccurate data
Request deletion of data
Request restriction of data processing
Object to certain processing
Withdraw consent
Receive a copy of your data
To exercise your rights, contact us by email: labas@sukurkmena.lt

9. Third-party links

The website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Privacy of children and minors

Our products may be suitable for visitors of different ages, including children. If an order is placed by a minor, we recommend doing so with the knowledge or assistance of a parent or guardian.

If you believe that we have received a minor’s personal data without appropriate parental or guardian consent, contact us and we will take appropriate action.

11. Changes to the Privacy Policy

We may update this Privacy Policy. The latest version is always published on this page. Changes take effect on the date they are published.

Do you have questions about privacy?

Write to us about personal data, uploaded photographs or the Privacy Policy.

labas@sukurkmena.lt